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Emergency Management

The Conway Emergency Management Department has a Facebook page — search for “Conway Emd” for news and information, especially during a real emergency.

Emergency Management Director – George Murphy, (413-768-1949)

Assistant EMD: Phil Snow, (231-409-7837)

  • Emergency Management Team: George Murphy (Emergency Management Director); Robert Baker (Fire Chief); Ken Ouimette (Police Chief); Ron Sweet (Highway Superintendent); Linda Baker (Scribe), Tom Pleasant (Logistics), Sue Bridge (Public Information Officer), Tom Hutcheson (Finance & Administration).
  • Emergency Shelter Team: Mary McClintock (leader), Joan Haley (assistant leader), Jean Boyden, Howard Boyden, Meg Burch, Leslie Colucci, M.D., Jeanne Jouannet, Bruce Jouannet
  • Volunteers: The Emergency Management Team is actively looking for more volunteers, especially someone interesting in becoming Assistant EMD. If anyone is interested in volunteering to help during an emergency, please contact George Murphy, at the above-listed number.

Emergency Operations Center (EOC):

Emergency Public Shelter:

Conway Emergency Alert System (EAS):

Emergency Dispensing Site (EDS):

MASS 2-1-1:

Coping with a Pandemic

It may be that the best way to deal with a pandemic occurrence is to stay at home for an extended period of time.  Public officials and medical personnel may recommend “social distancing” or “shelter in place” to protect families and the community.

Are you prepared to stay in your home for 10 days or more?  Take time now to plan and protect yourself, your family and your pets.

Elements of a Family Emergency Plan

It is important to make plans for a large-scale emergency.  Discuss this with your family.  Identify an out-of-town contact.  It may be easier to make a long distance phone call than to call across town, so a personal out-of-town contact may be in a better position to communicate among separated family members.

Be sure every member of your family knows the phone number and has a cell phone or a pre-paid phone card to call that personal emergency contact.  If you have a cell phone, program that person(s) as “ICE” (In Case of Emergency) in your phone.  If you are in an accident, emergency personnel may check your ICE listings in order to contact someone you know.  Tell your family and friends that you’ve listed them as personal emergency contacts.

In your family discussions, designate where you might meet if you had to leave your home.  And, where would you meet if you had to evacuate your town?  Consider the possibility of talking about this with your neighbors and forming a neighborhood watch system.  Also, prepare a list of items you should take with you if you had to leave home quickly.  Suggestions:

Canned soup/crackers

Granola/protein bars

Juice boxes/canned milk

“Ready to Eat” food

Canned fruit, tuna, etc.

Can opener (non-electric)

Baby food/formula

Bottled water/pet food

Extra house/car keys


ATM/credit cards

Flashlights/extra batteries

Prescription meds

Board games, cards, books

Cell phone & contact list

Battery chargers

First aid kit

Rain gear, warm clothes

Useful Web Sites

Town of Conway –

Office of Public Safety-

MA Emergency Management –

MA Department of Public Health –

Federal Emergency Management –

Center for Disease Control –

Department of Homeland Security –

Frequently Asked Questions:

Q. What is an EOC? A. An Emergency Operations Center is a place where emergency managers and responders work to direct the response to the immediate incident.  Only those people who are directly involved and authorized have access to the EOC.

Q.  Are animals allowed at a public shelter during an emergency?  A. Yes!  The Shelter Committee recognizes the importance of including household pets in the sheltering process and has been making plans to include them. Please bring a supply of pet food and any pet medications.

Q.  If I need more information about the emergency or I know of a neighbor in need of help, can I call someone?   A. The EOC, once activated, will have someone on site who will be charged with answering a special phone designated for incoming calls.  The phone number will be listed in the status message on the Interactive Emergency Update Page.

Q. Should I be concerned about losing my privacy if I sign up for the Emergency Alert System?  A. No.  The information in the data base is not shared with anyone.  Town officials agreed from the beginning that the EAS would only be used in the case of a real public emergency or for an occasional test to verify that it is working properly.

Q. Have there been EDS drills before? A. Yes.  The Boards of Health of the four Frontier towns; i.e., Conway, Deerfield, Sunderland and Whately have jointly sponsored flu clinics for more than 5 years, which also function as EDS drills.  Conway has held clinics at the Grammar School and conducted a drill to simulate the delivery of medications to each household in town.  A recent event was a four-town drive-through flu clinic in Deerfield in 2010 that processed almost 700 people in 3 hours.

Q.  How can I get answers to questions I might have about the Town’s level of Emergency Preparedness?  A. You can submit questions through this web site by clicking on the box on the Home Page entitled “ASK.”