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Treasurer/Tax Collector

Treasurer/Tax Collector: Janice Warner

Location:  Conway Town Office, 32 Main Street

The Treasurer/Collector’s office is open Mondays and Wednesday 9 a.m. to 1 p.m. (or by appointment) for Outside Transfer Station Sticker Service. Masks must be worn; one person in the building at a time (please enter and check to see if anyone is being served).



Bills were issued and mailed Friday October 9th, 2020 and will be due November 9th, 2020.

The state of Massachusetts has not released final state aid figures, so the Town of Conway will postpone setting a tax rate and issue preliminary FY21 real estate and personal property tax bills on October 9th, 2020 and due November 9th, 2020.  We expect the tax rate to be set sometime around January, before your second half final bill is mailed on April 1st, 2021 and (due May 3rd, 2021). The spring bill will include this amount plus any we need to add for FY 2021 spending, which will rise at least 2.1% from last year, as voted at Town Meeting in June.

We will do our best to let mortgage holders know of the change, but we are informing you, so you are prepared if your lender reaches out to you.  Preliminary bills are a common practice in Massachusetts, so your lender should be familiar with the process to adjust your escrow appropriately when the time comes.

The deadline for Abatements and Exemptions will be 30 days after the final bill is issued in April.  If you regularly apply for a personal exemption, you could do so at any time and your exemption would be applied to the 2nd half final bill before it is issued.

Please see the treasurer/collector page for more information


ONLINE:   You may pay your bill online as usual by using the little blue button “view or pay a bill” in the upper right hand corner of our webpage. There is a 25 cents ACH fee using your bank account and routing number or 5-8% credit card merchant fee.  You can view past or present bills, print reports for IRS income tax filing and make payments.  Bills can be found by entering your last name, space and first few letters of your first name or by property location.

US MAIL.  You may also mail payments to Town of Conway, PO Box 240, Conway, MA 01341.

IN PERSONWe are open Mondays and Wednesdays from 9am to 1pm.  You must wear a mask and only one person will be allowed in at a time.  Please be patient and wait outside if you see someone else is being served.

If you have questions on property Value, abatements or exemptions, please contact the assessors at  If you have payment questions, you may reach us at (413) 369-4235 x1 or at

For assistance regarding delinquent Motor Vehicle Excise tax bills, please contact our Deputy Tax Collector, Jeffery and Jeffery at (413) 967-9941 or

Assistant Treasurer/Tax Collector Lynn Kane: (413) 369-4235 x1

Treasurer/Tax Collector  Janice Warner: (413) 369-4235 x2